Q. What if staff don’t have a mobile phone or Internet access?
A. All functions managed by staff can also be handled by managed. So in the event that a staff member does not have a mobile phone or Internet access, you can still fully manage that account. Rosters can also be printed out for those staff.
Q. What if I already have existing payroll software?
A. WorkBuddy is designed to integrate with your existing systems. We can integrate with your existing payroll, accounting package, Point-of-Sale or other staff management applications.
Q. What if I’m not very familiar with using computers and/or the Internet?
A. WorkBuddy has been designed with the end-user in mind. We have spent considerable time ensuring that using WorkBuddy is easy and intuitive. We provide full training when implementing a new account and can offer round-the-clock customer support.
Q. Is WorkBuddy really better than my existing rostering system?
A. Not only is WorkBuddy easier than using a paper-based or excel solution, but arguably easier. With WorkBuddy, you can easily make adjustments, print, and update a roster or timesheet at the click of a button.
Q. Do I have to install WorkBuddy?
A. WorkBuddy is fully web-based. This means you do not need to install any new hardware or software on your computer. So long as you can connect to the Internet and bring up a web-page you can use WorkBuddy. You can even use WorkBuddy from home.
Q. How does WorkBuddy work?
A. Staff enter their own availability. You can then create and fill a roster, taking into consideration staff availability, experience, required tasks, work rules and pay rate. All shifts are then to staff via SMS or email. No more telephone calls, no more collating shifts, entering times and confirming rosters. The whole process can be completely automated and optimised.
Q. I don’t have an Internet connection.
A. We can organise customer installation and setup of Internet connections at an effective rate.
Q. What about the privacy and security of the information?
A. WorkBuddy uses industry leading security and verification software. This means all your data is encrypted and securely stored. Our data-centre is monitored twenty-four hours a day, with the latest software and update patches.
Q. How much time will I really save?
A. Consider how much time you currently spend drawing up a roster, receiving availability, allocating staff to shifts, communicating the roster, making changes, finding replacement staff, recording timesheets, calculating awards and entering timesheets into payroll. With WorkBuddy this entire process is optimised, streamlined and automated.
Q. Can I afford WorkBuddy?
How much time do you or your manager spend creating and managing the roster?
How much time is lost by staff planning their roster while at work?
How much ongoing time is spent changing and updating the roster?
How many hours are paid to staff when they are not actually at work (just 5 minutes per shift can quickly add up)?
How much time is spent recording and checking timesheets?
How much time is spent calculating awards?
How much time does payroll spend manually entering timesheets into payroll?
The question shouldn’t be can you afford WorkBuddy. The question should can you afford not to have WorkBuddy?